" We are looking for dynamic and highly motivated individuals ! "

Careers

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Panorama Langkawi is a great place to start or advance your career. We constantly look for dynamic and talented professionals and graduates who can make a difference. We invite you to e-mail your CV to us at recruitment@panoramalangkawi.com, and will keep you posted of new opportunities as they arise.

HEAD OF MARKETING & CUSTOMER SERVICE

  • Develop multi-channel marketing plans
  • Measure the success of marketing initiatives
  • Interface with multiple departments responsible for the product - engineering, operations, finance, sales etc
  • Proactively evaluate and spot new marketing opportunities
  • Manage long-term strategic goals
  • To lead the Customer Services team within the division and continually improve the customer service experience in the division
  • Handle complex and escalated customer service issues
  • Analyze relevant data to determine customer service feedback
  • Identify and implement strategies to improve quality of service, productivity and profitability

  • Bachelor/Degree in Marketing/Business Administration or equivalent in related field
  • Minimum five (5) years working experience in Hospitality Industry
  • Strong in marketing and customer service experience
  • Excellent knowledge of management methods and techniques

WEB & GRAPHIC DESIGNER

  • To undertake the development, maintenance and updating of organization website and develops standard compliant website or web pages with cross platform and cross browser compatibility.
  • To develop a clean, well structured, easily maintainable format and delivers work output on time and in high quality.
  • To analyzes and interprets functional requirements and specifications for new or existing websites through close interaction with other departments.
  • To create and maintain appropriate documentation during development and document process or procedures for use by others.
  • To develop conceptual designs, prepare illustrations; supervise designs of printed material (e.g. catalogue, banners, buntings and backdrops)
  • Working with other department in creating graphic artworks such as product brochures, flyers and posters.
  • Communicates information effectively in both technical and business environments.
  • Maintain a positive, proactive and professional attitude towards customers, colleagues and management.
  • Follows appropriate design, web content, legal copyright and permission standards, process and procedures.

  • Candidate should possess at least Diploma/Degree in Art/Design/Creative Multimedia, Advertising/Media or equivalent.
  • Proficiency with Wordpress, WooCommerce and Open Source software LAMP stack (Linux, Apache, MySQL, PHP).
  • Versatile with designing skills and knowledge of SEO, Google Analytics and Google Search Console.
  • A little copywriting/marketing experience will be added advantage.
  • Up-to-date with the design world.
  • Proficiency in Adobe Photoshop and Adobe Illustrator.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executives specializing in IT/Computer - Arts/Creative/Graphics Design or equivalent.
  • Confident, initiative, good social & communication skills and self-motivated with the ability to work independently in a team environment.
  • MANAGEMENT INFORMATION SYSTEM (MIS) ASSISTANT

    • To assist in day-to-day operation of maintaining overall IT systems and infrastructure.
    • To maintain equipment, involving hardware, software and systems.
    • To diagnose network and systems problems, as well as react to failures and errors.
    • To maintain system integrity and performance.
    • To test and evaluate new hardcore, software and IT peripherals for compatibility and requirement compliance.
    • To assist in controlling and enforcing software license to comply with its terms and conditions.
    • To assist in network and system security.

    • Minimum diploma in Computer Science, Information Technology or equivalent.
    • At least 1 year experience in Information Technology management, implementation and support.
    • Knowledge and experience in Microsoft products (Operating Systems and Applications), Linux or other Open Source solution.
    • Familiar with LAN, MAN, WAN configuration, administration, management & support.

    SECURITY SERVICES ASSISTANT

    • To provide security surveillance and crowd control services.
    • To provide fast, friendly and service of exceptional quality to customers of Panorama Langkawi Cable Car
    • To provide information on product available at Panorama Langkawi Cable Car
    • To provide general information about other tourism products and general information about Langkawi.
    • To assist and secure sales of all product at Panorama Langkawi Cable Car to walk-in customers/FIT.
    • To assist and provide assistance to handicap and the elderly.
    • To attends to customer’s complaints and collect feedback.
    • To provide basic 1st Aid assistance when required.
    • To provide other Customer and Security related services as required.

    • Candidate should possess at least SPM/STPM.
    • Applicant with tertiary qualification in Tourism and Hospitality may also apply.
    • Must have good communication and interpersonal skills in English and Bahasa Malaysia, both spoken and written.
    • Knowledge of other languages is an advantage.
    • Responsible, reliable and able to work with minimum supervision.
    • Excellent problem solving ability and some computer knowledge (Excel, Word etc).
    • Good attitude and able to work as a team.
    • Ex-Serviceman/ex-Police or some experience as Security personnel is an added advantage.

     

     

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